Primrose Communications Privacy Policy

Privacy Policy for Primrose Communications

This privacy policy outlines how Primrose Communications collects, uses, and protects your personal data when you use our website.

Topics Covered

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What Data Do We Collect?

Primrose Communications collects the following data:

Personal identification information (e.g., name, email address, phone number).

How Do We Collect Your Data?

Primrose Communications collects data directly from you when you:

Voluntarily complete a customer survey or provide feedback via email or message boards.

Use or view our website through your browser’s cookies.

How Will We Use Your Data?

Primrose Communications collects your data to:

Process orders and manage your account.

Email you with special offers on products and services we think you’ll find valuable.

How Do We Store Your Data?

Primrose Communications securely stores all data digitally, with no hard copies held at any premises. Your data is not shared with third parties unless explicitly agreed.

We retain your data for up to six years in compliance with regulations. If you are no longer active, your data will be deleted upon request.

Marketing

Primrose Communications may send you information about our products and services that we believe will be of interest to you.

If you have opted in to receive marketing communications, you can opt-out at any time. Simply click the unsubscribe link in any marketing email or contact us directly to update your preferences.

Your Data Protection Rights

Primrose Communications ensures you are fully aware of your data protection rights. You are entitled to:

The right to access: Request copies of your personal data (a small fee may apply).

The right to rectification: Request corrections to any inaccurate or incomplete data.

The right to erasure: Request the deletion of your personal data under certain conditions.

The right to restrict processing: Request restricted processing of your data under specific conditions.

The right to object: Object to the processing of your data under certain conditions.

What Are Cookies?

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour data. For more information, visit allaboutcookies.org.

How Do We Use Cookies?

Primrose Communications uses cookies to improve your experience by:

Keeping you signed in.

Understanding how you interact with our website.

What Types of Cookies Do We Use?

Our website uses:

Functionality Cookies: To recognise you and remember your preferences, such as language or location.

Advertising Cookies: To collect information about your visit, such as the content you viewed, links followed, and device or IP address details.

We may share this information with advertising partners to provide relevant advertisements.

How to Manage Cookies

You can configure your browser to refuse cookies or remove them. However, some website features may not function properly as a result.

Privacy Policies of Other Websites

Primrose Communications' website may include links to third-party websites. Our privacy policy applies solely to our website, so we encourage you to review the privacy policies of any linked sites.

Changes to Our Privacy Policy

Primrose Communications regularly reviews and updates this privacy policy. The latest update will always be displayed on this page.

This policy was last updated on 14 January 2025.

How to Contact Us

If you have any questions about this privacy policy, the data we hold on you, or if you wish to exercise your data protection rights, please contact us at:

Email: [email protected]

Website: https://primrosecommunications.com/

How to Contact the Appropriate Authorities

If you wish to report a complaint or feel that Primrose Communications has not addressed your concerns satisfactorily, you may contact the Information Commissioner’s Office (ICO).

Visit: www.ico.org.uk